– Original Travel –
All ratings shown below are from people who have travelled with us. Good or bad, reviews are published on the site, provided they respect our editorial charter.
Published on 6th August 2025
The Concierge provided useful and good information when asked, and the use of WhatsApp was very convenient. The service was excellent, great choice of hotels.
See all our Italy trips
Published on 27th June 2025
Exceptional, genuine, tailored recommendations and clearly well thought through with passion. Both hotels were spot on to my brief, quirky, boutique and bags of charm and character. Love the app, this is a genius touch. And the reading list touch was lovely - again, so much thought had gone into this. The Concierge was so responsive, so helpful and so knowledgable about local places. The whole experience was memorable.
See all our Italy trips
Published on 24th June 2025
The hotel in Sorrento was beautiful and lived up to expectations and the tour of Pompeii was great. Murillo was really helpful in resolving the challenges we had.
See all our Italy trips
Published on 28th May 2025
Within a couple of days of our introductory call, we had a full itinerary and a better trip than I could have planned on my own. I would highly recommend working with Emily, she was amazing to work with and extremely helpful. The staff at the hotels were extremely attentive to us because they knew we had booked through Original Travel. The app made everything easy to follow throughout our long trip, and the Concierge were always quick to respond with great information. Every excursion that was booked was a 10/10 experience. Nothing that could have been better - it was the best honeymoon I could have asked for.
See all our Italy trips
Published on 22nd May 2025
The itinerary was clearly based on the likes and dislikes initially discussed. The Concierge provided relevant and prompt advice and responses. Good balanced programme, guides and itinerary.
See all our Italy trips
Published on 24th April 2025
Extremely engaging, responsive, timely and brilliant service. Loved the Dossiers, they were so handy for day-to-day use, especially the restaurant suggestions. Our Rome Concierge, Giorgia, was fantastic, she was always there when we needed some help. I knew what my teens wanted from our Rome trip and the itinerary was perfect. Superbly organised, it was exactly what I was hoping for and ticked all the boxes.
See all our Italy trips
Published on 10th April 2025
Seamless and brilliant customer service. Given 5 star treatment and extra nice touches as a honeymoon couple. My husband was given excellent wheelchair assistance throughout.
See all our Italy trips
Published on 24th March 2025
We had a great time and while we're not sure where we'll go next, we will definitely book with Original Travel again
See all our Italy trips
Published on 24th March 2025
My agent Izzy was patient and wonderful. She answered my questions quickly and gave me a lot of options. The hotels selected were in excellent locations and high quality. The app was great to remind us of our itinerary. Our Concierge in each location was wonderful - they communicated well and were a calming presence. It was a pleasure to know all our travel arrangements were taken care of ahead of time and our privately booked tours were the best.
See all our Italy trips
Published on 20th February 2025
All hotels, excursions and drivers were amazing. Izzy is phenomenal. All Concierges were great. Many thanks!
See all our Italy trips
Our team of destination experts will get to know you and your unique requirements for your holiday
We work with you to build an ultra-personalised holiday itinerary with your choice of accommodation, experiences and activities
All of our holidays include little extras designed to make a big difference to your trip, from fast-tracking you through airport check-in and security to our network of local Concierges
