What our clients say about us

All ratings shown below are from people who have travelled with us. Good or bad, reviews are published on the site, provided they respect our editorial charter.

5/5
Indonesia
Margaret - London

Published on 15/08/2024

An excellent trip, curated with care and exactly what we were hoping for. We felt we had some incredible experiences, from adventure to rest and relaxation, so many aspects of our holiday that we would never have accessed without your assistance. The Bali Concierges were also very responsive and friendly. So many outstanding moments; it was all magical!

5/5
Indonesia
Fiona - London

Published on 17/07/2023

Holly made excellent suggestions and creates the perfectly balanced trip that ticked all our boxes. The Concierge was very helpful throughout and the absolutel highlights were seeing monkeys and deer on Manjangan Island, and watching the sunset from the magnificent tower.

5/5
Indonesia
Matt - Ankeny, USA

Published on 24/02/2020

We absolutely had a great time on our trip. The staff at Papua Paradise were absolutely top notch - everyone from the kitchen staff, to the bartender, to the front desk folks knew our names from day one. They absolutely went out of their way to make sure our stay there was very memorable. Your trip planning was spot on. We had folks waiting for us at every stop, which made everything almost too easy. You have our vote, and we'll definitely be planning our next major dive trip through you!

4/5
Indonesia
Sophia - London

Published on 06/02/2020

Thank you - Eliza has been fantastic to work with and has been incredibly helpful and understanding. She’s made a typically very frustrating process a pleasure to do!

5/5
Indonesia
Jack - Connecticut, USA

Published on 11/11/2019

It was all amazing, not a single glitch in the organization of it, transportation was flawless. I would not have changed a single thing, and we’re already fantasising about our next trip to Indonesia! Thanks again for a memorable trip, we loved it!

4/5
Indonesia
Jane - London

Published on 14/09/2019

Jacqui Brooks was brilliant in dealing with the last minute changes to our itinerary that we dumped on her. I really don’t know what we would have done if Jacqui had not stepped up so magnificently and arranged an alternative itinerary for us. The icing on the cake was that her new itinerary worked so well and we had an absolutely fabulous trip. Everyone who has asked us about our holiday now knows what stars you are and why it always pays to travel with a top company. Thanks again.

5/5
Indonesia
Harry - Bournemouth

Published on 05/01/2019

They were very helpful and willing. They tried to get exactly what we asked for and organised connections and transfers so that it all worked seamlessly. The information we received in our pack was very helpful too. All in all a great experience. They did everything we asked and more. We had wonderful hotels and great guides.

5/5
Indonesia
Louise - Leeds

Published on 30/12/2018

The trip was wonderful, we absolutely loved Indonesia. Tugu was so great, everyone there was so incredibly nice and welcoming. We found that throughout our time spent in Indonesia. We thank you so much for your help in planning our honeymoon, it was a trip we will not forget!