What our clients say about us

All ratings shown below are from people who have travelled with us. Good or bad, reviews are published on the site, provided they respect our editorial charter.

5/5

Kenya

Adam - London

Published on 05/09/2024

It was a BRILLIANT holiday, we all loved it. Given all that we did and saw, it felt a lot longer than two weeks – possibly the best family holiday ever. The itinerary was great, with a really nice mix of camps and scenery, so eight days in the bush didn’t feel too much. Connections were slick, short and efficient, ground staff were super helpful. Having the majority of time in conservancies rather than national parks was absolutely right – we needed the variety of walks, night drives, bush meals, etc., or else too much sedentary truck time. Great job by our consultant and all at Original. Thank you.

5/5

Norway

Alison - London

Published on 05/09/2024

Our consultant was fantastic to deal with - always extremely friendly, always listened and wanted to get it right for us. Communication was always excellent with the Concierge, too. The trip worked really well. We loved all the different hotels we stayed in and the absolute highlight of the trip was Svalbard.

5/5

Sri Lanka

Susan - London

Published on 05/09/2024

The whole trip was very smooth, honest, responsive and intuitive. We had an excellent range of activities to choose from and those we decided upon did not disappoint. Everything was memorable. Our driver, Ram, was able to engage with the varied needs and interests of a 22 year old and his Mum throughout our time with him. No mean feat!

5/5

South Africa

Louise - London

Published on 05/09/2024

Our honeymoon was absolutely incredible. The booking process was excellent, our consultant showed a great deal of expertise, listened to what we wanted and reassured us. The wraparound services you provide are superb, the whole honeymoon was easy and relaxed. The Original Travel app is extremely clear, as was the itinerary, and it was really useful and exciting to be able to refer back to this. The Concierges were AMAZING. They were so kind, kept in regular communication and were really helpful with recommendations.

5/5

Japan

Steve - London

Published on 05/09/2024

Once again we would like to thank the amazing team at Original Travel for another fabulous tailor-made holiday. As always, the patience shown when planning the trip, attention to detail and meticulous organisation were exceptional.

5/5

Colombia

Jill - London

Published on 05/09/2024

Our trip felt seamless - well done! Our consultant was excellent and went above-and-beyond to create a trip that perfectly suited us. Our Colombia holiday was well paced, and we experienced tremendous contrasts and lots of interest. There were so many highlights! Colombia is an extraordinary place to visit. Communication throughout was excellent and timely. The Concierge was diligent, regularly communicated, proactive, helpful and friendly. The mobile router particularly was also very useful.

5/5

Vietnam

Reuben - London

Published on 05/09/2024

I would highly recommend visiting Vietnam to anyone who hasn’t been. There were so many highlights - the hustle and bustle of Hanoi and Siagon, the picturesque accommodation in Hue, Hoi An and Quy Nhon, and of course… the food and the people! The whole honeymoon was stress-free and efficient and we had great communication throughout with Original Travel.

5/5

Rwanda

Paul - London

Published on 21/08/2024

The One and Only Nyungwe House was probably the best hotel I have stayed in. The staff at all the hotels was excellent, and Eric, the driver, really made the trip outstanding for us. He was very knowledgeable and friendly and always went the extra mile to make sure that we had a great trip.

5/5

Japan, Vietnam

Fiona - London

Published on 21/08/2024

Our consultant was enthusiastic and engaged all the way through the booking process, and the Concierges on the ground were responsive and helpful. There was an excellent balance of sightseeing and relaxation - it perfectly matched our requirements and what we like about a holiday. It was one of our most memorable holidays (and we’ve certainly travelled the world!). We’ve been going with another travel company for a number of years, but recently their suggested holidays haven’t quite hit the mark. We came to Original Travel last year for the first time and found the enthusiasm and energy from the first call to the end of the trip great. Well done!

5/5

USA

George - London

Published on 21/08/2024

Original Travel were excellent, as was the Ranch at Rock Creek. The Concierge team was also super responsive and helpful. Our son injured his wrist on the trip, and we needed to make urgent changes to our flights. Our consultant was incredibly helpful and responsive - it made an immense difference to our trip, and so please do pass on our thanks.