What our clients say about us
All ratings shown below are from people who have travelled with us. Good or bad, reviews are published on the site, provided they respect our editorial charter.
Cyprus
Published on 03/11/2023
Arran responded very swiftly to my original enquiry and the holiday she arranged for us was exactly what we had asked for, down to the smallest detail. The holiday was tailor-made to suit our plans, we were able to enjoy the whole trip without having to worry about anything. With the help of Arran, the hotels we stayed in were perfect for us. We loved having the app, and Olga the Concierge contacted us to check that everything was ok. We appreciated having her there, but as everything ran so smoothly we didn’t need to contact her for help. After a couple of years of Covid, when we hadn’t travelled abroad very often because of restrictions, we enjoyed having a tailor-made trip. The added problems of this summer with fires, air traffic control, cancelled flights etc. meant that the extra support offered by Original Travel was appreciated.
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France
Published on 03/11/2023
Izzy was very helpful with our planning. She was terrific. We also loved the guide who took us on our winery visits. He was super knowledgeable and we loved the sites that we visited.
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Ecuador
Published on 03/11/2023
Ollie and Maggie were superb keeping us abreast of unavoidable changes and rearranging the itinerary as flights changed. Can't praise the service enough. Two other examples of this were: arranging a first class hotel and a meal on the day of our 50th wedding anniversary, and also the change of boat. Ollie negotiated a cabin upgrade and when we saw the new boat and cabin we laughed, as it was so much better than the one we expected! There were too many memorable moments to mention, but one particulary special one was standing on a sand bank in the Ecuadorian rainforest, as dawn arrived on the morning of our 50th wedding anniversary. We both agree that the trip with your company exceeded our expectations. Thanks to all involved.
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Uzbekistan
Published on 17/10/2023
Frances was charming, efficient, encouraging and helpful. This was a really well organised trip; very personal and it’s difficult to think of many improvements Original Travel could make. We hugely enjoyed it and would recommend the experience to anyone, especially Uzbekistan. The warmth of all of the people we met, drivers, guides and local people was quite outstanding, as was the generosity of our homestay hostesses.
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Italy
Published on 09/10/2023
We felt very spoiled wherever we stayed and the trip was a wonderful experience. Thank you!
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Costa Rica
Published on 09/10/2023
Oliver couldn’t have been more helpful - we had a very specific, and not totally simple, brief and timeline. Oliver’s experience in the area was very clear and he created a fantastic itinerary for us. As to the trip itself - it was totally magical. The quality of the concierge and tour guides was top notch - the latter was a big part of the trip (we went on numerous tours) and added hugely to the success of the trip. Activities were spot on for our boys. Best were humpback whale watching for us, zip-lining for the boys! Family rooms and suites were great too, so we could all be together. The modem was a great touch and very useful. The app - and all the information within it - was also great. Victor the Concierge was wonderful - from providing us with local currency so we could use a toll bridge as we left San Jose, to sending us regular route updates and restaurant recommendations. Lounge access is always a fab touch! And the meet and greet takes away all the stress of trying to work out logistics when arriving somewhere new. Both add to the feeling of R&R. All in all, Original Travel were superb!
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Italy
Published on 09/10/2023
Friendly, efficient and helpful. We will use you again.
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France
Published on 17/08/2023
The organisation and professionalism was outstanding.
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Indonesia
Published on 17/07/2023
Holly made excellent suggestions and creates the perfectly balanced trip that ticked all our boxes. The Concierge was very helpful throughout and the absolutel highlights were seeing monkeys and deer on Manjangan Island, and watching the sunset from the magnificent tower.
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