What our clients say about us
All ratings shown below are from people who have travelled with us. Good or bad, reviews are published on the site, provided they respect our editorial charter.
Published on 20/01/2025
Our consultant really listened to us and provided us with great ideas and an itinerary we really enjoyed. Due to the LA fires, our trip had to be completely changed for the last five days - the Concierge sorted our car hire and suggested amazing new locations which finished our trip off perfectly. They couldn't have been more helpful. This is our first trip with you, but now we would always use you due to the personalised care, attention to detail and amazing Concierge service.
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Published on 04/11/2024
No detail is too big or too small. Exemplary service and care. Your E-Sim feature is BRILLIANT! The app, comms and the WhatsApp group you set up for us so we could find the driver, were all great. The Concierge was so friendly and helpful.
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Published on 08/10/2024
Absolutely fantastic trip - good variety of trips. The Concierge service worked well in looking for restaurants for us and booking where possible.
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Published on 07/10/2024
Excellent communication between David and myself regarding length, structure and time spent in places. The little touches of 20 dollars in cash, lounge access, e-sim (which was brilliant!) plus the other services made the difference with other travel agents.
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Published on 21/08/2024
Original Travel were excellent, as was the Ranch at Rock Creek. The Concierge team was also super responsive and helpful. Our son injured his wrist on the trip, and we needed to make urgent changes to our flights. Our consultant was incredibly helpful and responsive - it made an immense difference to our trip, and so please do pass on our thanks.
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Published on 16/05/2024
David really understood our brief and put together a trip which reflected our requirements. The planning and organisation were faultless, and the timings were appropriate, with a good balance of activities and leisure days.
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Published on 02/04/2024
Overall the trip was a great success and I have no doubt that we will use Original Travel again. Your local Concierge team exceeded all expectations!
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Published on 05/02/2024
As always, delightful team, highly professional and knowledgeable. The trip was exactly what we wanted. Another great holiday, congratulations to your team.
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Published on 13/12/2023
Our road trip was well planned by Original Travel. All the hotels were really lovely, exactly as we wanted. Thank you.
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Published on 26/10/2019
Yet again you guys delivered! We had a fantastic trip, wonderful accommodation. Well done to you and your team.
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