What our clients say about us
All ratings shown below are from people who have travelled with us. Good or bad, reviews are published on the site, provided they respect our editorial charter.
Published on 13/12/2023
Frances was always helpful and came up with great suggestions whilst filling in the brief we wanted. The hotels were spot on and all the booked tours and guides were fun and informative, and the concierge was always there to help us. Highlights included Takayama and Hiroshima but everything was really amazing - Japan is like no other country. The whole of the Original Team were outstanding, thank you for making it a very memorable and enjoyable holiday.
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Published on 21/11/2023
Our feedback in the initial phone call was clearly taken on board by Frances to create a great itinerary for us. All of the hotels were clean, comfortable and with wonderful staff. We really loved our three nights in Tenyu and wished we could have stayed longer. Thank you so much for recommending Hakone, it was just the downtime we needed. We really enjoyed our time there. Audrey and the rest of the in-country concierge team were very helpful getting into restaurants etc.
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Published on 21/11/2023
Our feedback in the initial phone call was clearly taken on board by Frances to create a great itinerary for us. All of the hotels were clean, comfortable and with wonderful staff. We really loved our three nights in Tenyu and wished we could have stayed longer. Thank you so much for recommending Hakone, it was just the downtime we needed. We really enjoyed our time there. Audrey and the rest of the in-country concierge team were very helpful getting into restaurants etc.
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Published on 31/03/2019
Thanks for arranging such a great holiday, we had a wonderful time. All of the guides were excellent, we can't praise them enough. The hotel choices were inspired, each for different reasons, and we had a great experience overall. So again thanks for a terrific holiday, we look forward to coming back to you soon to consider next year.
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Published on 15/06/2018
We had a great time, it was a really wonderful experience. We especially loved the ryokans and everything couldn't have been better organised. The only thing we would've changed would've been to stay for longer! If we hear of anyone looking to go to Japan we will certainly point them in your direction.
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